SuDanta Dental Care
Last Updated: July 18, 2026
SuDanta Dental Care (“we,” “us,” “our,” “the Clinic”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://sudantadentalcare.com (the “Website”), contact us, or book an appointment with us. Please read this policy carefully. By using our Website, you consent to the practices described here.
1. Information We Collect
We may collect the following types of information:
- Information You Provide Directly
- Name, phone number, email address, and any message details submitted through our contact forms, booking forms, or WhatsApp/call inquiries.
- Details you share when booking an appointment, such as preferred date/time and reason for visit.
- Health, dental, or medical information you voluntarily share with our dental team during consultations, calls, or in-clinic visits.
- Information Collected Automatically
- Standard technical data such as IP address, browser type, device information, and pages visited, collected through cookies or similar technologies when you browse our Website.
- Usage data that helps us understand how visitors interact with our Website (e.g., via analytics tools).
- Information from Third Parties
- If you contact us via Google, Instagram, Facebook, or WhatsApp, we may receive your name and contact details as provided through those platforms, subject to their respective privacy policies.
2. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and confirm, reschedule, or manage appointments.
- Provide dental consultations, treatments, and related patient care.
- Communicate with you regarding appointment reminders, treatment follow-ups, or clinic updates.
- Maintain patient records in accordance with applicable healthcare recordkeeping requirements.
- Improve our Website, services, and patient experience.
- Comply with legal, regulatory, or professional obligations applicable to dental practices in India.
We do not use your personal or health information for automated decision-making or profiling that produces legal effects concerning you.
3. Health Information
As a dental clinic, we may collect sensitive health-related information necessary for diagnosis and treatment (such as dental history, X-rays, treatment records, and medical conditions relevant to dental care). This information is:
- Collected only for legitimate clinical purposes.
- Accessed only by authorized dental and administrative staff involved in your care.
- Retained in accordance with applicable medical recordkeeping laws and professional dental council guidelines in India.
- Never sold or used for marketing purposes without your explicit consent.
4. Sharing of Information
We do not sell, rent, or trade your personal information. We may share your information only in the following circumstances:
- With our dental and administrative staff, strictly for the purpose of providing you care and managing appointments.
- With service providers who assist us in operating our Website or clinic systems (e.g., appointment scheduling tools, hosting providers), who are obligated to protect your data.
- With laboratories or specialists, if a referral or external diagnostic/treatment support is required as part of your care, and only to the extent necessary.
- When required by law, such as in response to a valid legal request, court order, or to comply with applicable healthcare regulations.
- With your consent, for any other purpose not covered above.
5. Cookies and Tracking Technologies
Our Website may use cookies and similar technologies to enhance browsing experience, remember preferences, and gather anonymized analytics about how visitors use our site. You can control or disable cookies through your browser settings; however, some features of the Website may not function properly if cookies are disabled.
6. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal and health information from unauthorized access, disclosure, alteration, or destruction. This includes secure storage of patient records and restricted staff access to sensitive information. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.
7. Data Retention
We retain personal and health information for as long as necessary to provide our services, maintain proper clinical records as required by applicable Indian medical and dental regulations, and fulfill the purposes outlined in this policy, after which it is securely archived or disposed of.
8. Your Rights
Depending on applicable law, you may have the right to:
- Request access to the personal information we hold about you.
- Request correction of inaccurate or incomplete information.
- Request deletion of your personal information, subject to our legal and clinical recordkeeping obligations.
- Withdraw consent for non-essential communications, such as marketing messages, at any time.
To exercise any of these rights, please contact us using the details provided below.
9. Children’s Privacy
We provide paediatric dental services, and information about children may be collected from and shared by a parent or legal guardian in connection with their child’s treatment. We do not knowingly collect personal information directly from children through the Website without parental involvement.
10. Third-Party Links
Our Website may contain links to third-party platforms such as Google Maps, Instagram, Facebook, and WhatsApp. This Privacy Policy does not apply to those third-party platforms, and we encourage you to review their respective privacy policies.
11. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal requirements. The updated version will be posted on this page with a revised “Last Updated” date. We encourage you to review this policy periodically.
12. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or how your information is handled, please contact us:
- Address: 2nd Floor, H. No. 1-93/3/1, Beside Nest Apartments, Sri Laxminagar Colony, Near Manikonda, Marrichettu, Hyderabad, Telangana – 500089, India
- Phone: +91 79977 22708 / +91 89195 45680
- Email: sudantadentalcarecenter@gmail.com
